This form is to be used ONLY BY STUDENTS to submit a formal complaint when they have been unable to satisfactorily resolve an issue with the faculty, staff, students or others involved. 4212, and specify the nature of your complaint. Please first contact Student Development (Stamper Commons):, (573) 876-7212, Ext. Student Development Including athletics, health services, inappropriate student behavior, programming/campus events and residential living concerns (e.g., pets, roommates, meal plans) Please first contact Security (Tower Hall):, (573) 876-7299. Security (e.g., campus safety, crime, parking) Please first contact I+TS (8 Helis Communication Center) by submitting a HelpDesk ticket, e-mailing, or calling (573) 876-2381, Ext. Information + Technology Services (e.g., internet connectivity, printing, copying) 4157.įacilities/Grounds Maintenance (including building maintenance in residence halls) Please first contact the Director of Counseling:, (573) 876-7157, Ext. Please first contact the Center for Career and Professional Development (306 Lela Raney Wood Hall):, (573) 876-7101, Ext. 4162.Ĭareer and Professional Development (e.g., internships) Please first contact the Director of Dining Services:, (573) 876-7162, Ext. Please first contact your adviser for concerns regarding your degree planning or course scheduling.Ĭontact the Registrar’s Office (248 Lela Raney Wood Hall) for registration issues:, (573) 876-7277, Ext. 4106.Īdvising/Registration (e.g., degree planning, course schedule, registration) 4105.Ĭontact Financial Aid (216 Lela Raney Wood Hall) for issues related to your financial aid/scholarships or work study:, (573) 876-7106, Ext. Please first contact Accounting (206 Lela Raney Wood Hall) for billing and payment issues:, (573) 876-7105, Ext. See Academic Appeals: Grade Appeals in the course catalog to follow the correct protocol.Īccounting/Financial Aid (e.g., billing, student IDs, scholarships, work study) Please note: there is a formal process in place for a grade appeal. If still unresolved, take the issue to the Vice President for Academic Affairs:, (573) 876-7213, Ext. If your concern is regarding a program, please contact your Dean. Then, if unresolved, please contact your Dean. Whom should I contact to seek an informal resolution?Īcademic (e.g., in-seat and online courses, programs, faculty members)įirst seek to resolve the matter with the faculty member if your concern involves a Stephens instructor. Please attempt an informal resolution before proceeding further. For any of the above, please submit an Equal Opportunity, Harassment and Nondiscrimination Incident Report.įor grade appeals, see Academic Appeals: Grade Appeals in your Curriculum Catalog. Please read the entire Student Complaint Reporting Policy before filling out this form, and note that the form is NOT to be used for ADA (Americans With Disabilities Act) grievances, Title IX reporting (sex- and gender-based discrimination and harassment), diversity, equity and inclusion concerns (or any other form of discrimination complaints). Parents, relatives, employers, agents and other persons acting for or on behalf of a Student are not Students within the meaning of this Policy and may not utilize this reporting procedure. An individual who is currently enrolled full-time or part-time as an undergraduate or graduate at Stephens College, or was enrolled at the College within the previous academic year when the underlying facts and circumstances of the complaint first occurred.
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